Frequently Asked Questions
Residental
What Should I consider before obtaining a sauna?
In our experience, there have been a few times when consideration of size, power, and use would have benefited from some forethought. If you’re considering an infrared sauna for yourself, perhaps one or more of these details will help in your quest for the best sauna experience.
Space: Know your available space’s dimensions, then make sure you know what your unit’s measurements are, how large is the door (and which way it opens), and how it will fit into your living space.
Power or Electrical Requirements: Know what size and type of power you’ll need for your unit, and make sure it’s available at the installation spot. If a new line has to be installed, consider ease (or difficulty) of that while deciding where to put your new sauna. Be sure you have the available size wire—tied to amperage of breaker—of your desired sauna. Some models (in America) run on 110V (single-pole breakers) or 220V (double-pole) breakers. We have had some customers get add-ons or upgrades (extra heaters or therapeutic lights, for example) that required that a new (higher amperage) circuit be installed. A dedicated circuit is required or recommended by most of the wooden sit-in saunas.
Use: How do you plan to use your sauna? Therapy, relaxation, and movement are expressed differently person to person. Do you want to be able to do yoga in it, or do you just want to sit and think while doing a sauna session? There are sauna models with a wide range of size, feature, and price variations for you to consider.
How big a sauna should I get?
“X number person” capacity saunas are measured like bus seats. Tents often show how several adults ‘could’ sleep in the tent, but not everyone would like to be that close. Often larger units take a bit longer to come to full temp, and electrical requirements being “barely adequate” vs. “capacity to spare” also heat up at different rates.
See previous FAQ question “What should I consider before buying a sauna?”
How do we get Saunas of the South to perform warranty service?
When you call your manufacturer with a warranty issue, let them know we are available and would love to get your sauna working again. Currently we are Clearlight specialists, but we have assembled other brands, and are in touch with other manufacturers about being the “go to” service pros in the Southeast.
Commercial
Why should I hire you, I’ve got contractors that can put them together?
Sub-contractors are specialists, and great at what they do over and over again. A painter may be able to work with tile, but the tile specialist is a better value for tile work, and the painter for painting. With each commercial location that we’ve participated in or have managed, we have refined our process to include some special features for the stress placed on the commercial units. We have assembled dozens of Clearlight saunas, and our troubleshooting and repair experience comes in handy when time to be operational is looming.
You do work for our competitor, why should you work for us, too?
Our end client is any user of a sauna; be that your customer, your competitor's, or the owners of a residential unit. Think of us as 'appliance repair': such as if a stove needs to be fixed for a restaurant. It would be best to have the person that's worked on many stoves, but they don't affect the food or style of your restaurant any more than they did for the restaurant down the street, or the oven in a home. We work with any sauna owner to do what we can, to ensure their sauna works as well as it can.
Why set up scheduled maintenance instead of just calling you when there’s a problem?
The locations that have received our scheduled maintenance experience fewer “down hours” in their saunas since small issues are checked and caught before they become bigger surprises. Not that all issues are able to be prevented, but keeping an eye out helps catch many. Taking care of parts, just like servicing a car at intervals, helps them last longer and function smoothly. CONTACT US to discuss your studio’s needs.